MaMagasin

Cross Stitch Jewellery by Sarah Fordham

Manchester, United Kingdom

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Sarah Fordham

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Sarah Fordham

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Shop policies

Last updated on April 30, 2022

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Hello and welcome to MAGASIN - a storefront for designer-maker Sarah Fordham. All items are designed and made by me, and are made to order.
My main aim is to make Jewellery and Accessories that I love and hope you will love too.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Payment

* I accept payment by Paypal and Credit Card. You can pay using your credit card through Paypal - you do not need to set up a Paypal Account to do this.

*Payment is preferred at time of purchase. If I have not received payment or any correspondance from you within 48 hours then I will have to cancel the sale and relist the item so that someone else has the opportunity to purchase the item.

*I will contact you upon receipt of your payment via ‘Etsy Conversations’.

Shipping

* Shipping prices are based on the cost of all packaging used and the cost of shipping your item to you.

* Items are shipped to the address listed in your Paypal Account unless you state otherwise. PLEASE make sure you have the same address listed in your Paypal & Etsy account should these be different.

* I send all items FIRST CLASS.
First Class items usually take approx. 1-2 days for UK, and approx. 5 working days overseas. I will send you a message via ‘Etsy Conversations’ upon receipt of your purchase to let you know when I’ll be able to post the item, and again once I have sent it. Please allow longer during busy holiday seasons like Christmas - Postmen will be swamped under! Please note First Class post is NOT trackable.

If you would like your item to be sent Recorded Delivery - please let me know before payment so that I can alter the cost, as it will be a *little* more expensive - but it will mean that your item is trackable.

* If you need your item by a certain date - just ask and I will see what I can do.

* Please allow up to 1 week (UK buyers) and 2 weeks (US & overseas) before contacting me if your item has not arrived.

* INTERNATIONAL BUYERS are responsible for all fees, taxes & duties associated with shipping to their respective countries.

Additional policies and FAQs

*My aim is to produce items which I love and which I hope you will love too.

If for any reason you are unhappy with your purchase, please contact me via ‘Etsy Conversations’ before leaving feedback as I want to be provide a great service along with great products, and want my buyers to be happy.

* If you are interested in having some of my products on a consignment basis to sell in your store, please send me a message.

*I currently do not accept trades.

*Custom orders are very welcome! Please just send me a message via ‘Etsy Conversations’ where we can discuss what you would like, what I could do for you, timescales and prices etc.

* Please note my items are not to be re-sold without my permission.

Thank you, HAPPY SHOPPING! <3